Webinar: Accelerate Growth With Numa.
This session focused on how businesses in New Zealand can leverage AI agents to boost operational capacity, free up employees for higher-value work, and scale more efficiently, no matter their technical background.
AI Adoption in NZ Businesses
We highlighted that most NZ businesses now use some form of AI. The bulk of adoption is currently focused on eliminating repetitive, low-value tasks, such as meeting scheduling, admin, and quoting. However, the next wave will be about unlocking more complex and value-adding activities.
Numa Platform Features
Numa offers secure, private chat via customisable privateGPT, pre-built AI agents, a custom agent builder (no coding required), and seamless integrations to existing business systems. The platform uses secure AWS architecture, ensuring privacy and compliance, and is built for non-tech, non-enterprise organisations.
Start your 14 day trial of the Numa AI platform here - use Partner Code NZAI
Importance of Context
Real business value comes from tailoring AI to ingest and synthesise contextual business information, meeting notes, compliance documents, and historical data, to drive personalised, accurate outputs. Quality inputs and relevant context are key for better AI results.
AI and Data Integration
Integrating disparate business data (from physical machines, CRMs, spreadsheets, or cloud-based tools) is vital for AI effectiveness. There’s an industry push in NZ for more SaaS tools and ERPs to improve API access and data connectivity, enabling centralisation and more intelligent workflows.
Actions for Business Leaders
Start Small, Scale Smart
Leaders should begin by digitising one task or process with AI, preferably something repetitive, admin-heavy, or disliked by staff. Build confidence and capability step-by-step rather than trying to overhaul the organization with complex strategies upfront.
Choose an AI Platform
Rather than multiple point solutions, pick one AI platform (like Numa) that can integrate with other tools and centralize knowledge. This minimises complexity and helps consolidate business data, improving scalability and compliance.
Invest in Training and Change Management
Most employees have not had meaningful AI training, leaders must invest in onboarding, workshops, and support to build confidence and reduce resistance or fear of job losses. AI adoption is ultimately about people, not just technology.
Drive Culture and Strategy From the Top
Business owners need to communicate that AI is about augmenting, not threatening jobs, and ensure clear guidance and vision for the AI journey. Adopt a "learn by doing" mindset and focus on practical results linked to business outcomes.
Build for Security and Privacy
Ensure that your chosen solutions meet security best practices and keep data private. Take the "AI to the data" (not data to the AI) approach for compliance and peace of mind.
