GenAI Case Story: Moderna & OpenAI
I’m constantly asked for real life AI use cases. Here’s a great OpenAI use case in healthcare.
OpenAI released their ChatGPT customer story with Moderna explaining how the company achieved 100% AI adoption in just 6 months.
What stood out for me in this story is how their adoption success is connected to transforming HOW people work. It’s just not good enough to provide access to AI tools. Organisations must show people how AI integrates and augments their work.
CEO Stéphane Bancel says the productivity of thousands of people have shot up: "If we had to do it the old biopharmaceutical ways, we might need a hundred thousand people today.”
Key stats:
⏩️ 750 custom GPTs built across the company within 2 months
⏩️ 40% of weekly active users created their own GPTs
⏩️ Each user has 120 ChatGPT conversations per week on average (that’s 3 per hour!)
Some GPTs they've built:
💊 Dose ID - analyzes clinical trial data to optimize vaccine dose selection
📑 Contract Companion - generates clear summaries of legal contracts
📜 Policy Bot - provides instant answers on company policies
📈 Earnings Prep Assistant - crafts slides for quarterly investor calls
🗣️ Brand Storyteller - tailors company messaging for different audiences
The future of biotech is here — and it's powered by AI.
