Klarna’s customer support AI does the job of 700 full-time agents.
Klarna today announced its AI assistant powered by OpenAI. Now live globally for 1 month, the numbers speak for themselves
Yes, hairdressing is being disrupted by AI too.
Hairspace recreates your salon haircut at the touch of a button. Strand for strand. At your place.
Using AI to uncover potential child abuse
Castlepoint was implemented to find key terms related to abuse and misconduct across multiple large business systems and was able to do so with 100% accuracy.
#AI powered recommendation engines Fine Wine Delivery.
In an industry first, Fine Wine Delivery has embraced the latest in technology, partnering with IBM to create an intelligent, rich shopping experience. Customers can now explore their expansive range of wine, craft beer and spirits with ease.
Harrisons Energy Solutions used #AI to calculate rooftop solar value.
In a New Zealand first, homes.co.nz has partnered with Lynker Analytics, and New Zealand’s leading solar power provider, Harrisons Energy Solutions, to calculate, calibrate and display the annualised solar power potential of residential properties in Auckland and Wellington.
A collaboration in Conversational #AI to create a Digital Barista.
Some digital human innovations are going to change the world. Others are just going to make your life that little bit easier—and that can be as simple as making a cup of coffee.
Making small business banking personal with Digital Humans.
Say hello to Josie, created by UneeQ and ASB. She’s the first human-like interface powered by artificial intelligence to be used in Australasian banking.
Creating amazing customer experience in the telco industry.
See how a digital solution can be as friendly, approachable and frankly on-brand as an employee you’d meet in any Vodafone store.
Aimee from Southern Cross is the digital human who wants to talk about your health insurance.
Of all the sectors where the human touch still matters, healthcare is perhaps the most significant. People need information in a way that shows empathy, connection, and care; many also need the nuances of healthcare explained to them in plain language. That’s where Aimee from Southern Cross comes in.
Meet Nola, Noel Leeming's digital retail assistant for its flagship Auckland store.
As part of the largest retail group in New Zealand launching a new flagship technology and appliance store, Noel Leeming approaches customer experience in an exciting new way—with their own digital human.
Harnessing #AI to aid conservation efforts and help save the endangered kiwi.
As part of their kiwi monitoring programme, DOC placed microphones in Fiordland kiwi habitats. These recordings created 2,000 hours of audio, split into 8,000 15-minute recordings. Each recording needed to be listened to and tagged for kiwi calls so DOC scientists could track where and how many kiwi were in the area.
Toyota Finance New Zealand, has implementing intelligent automation in its local operations using the UiPath RPA platform.
New Zealand’s largest captive finance company, Toyota Finance New Zealand, has implementing intelligent automation in its local operations using the UiPath RPA platform.
Bird on a Wire leverages Aider digital asstistant
Aider gives Kelly Bain instant answers, on her mobile phone, on what’s happening in her business; and Aider saves time – a precious commodity for anyone juggling a career and a family.
Gelato entrepreneur rolls out Aider, with expectations of more beach time!
By using Aider to consolidate data from her business and from external sources such as weather and event apps and social media feeds, Hannah would be able to quickly get a grip on her business – and ultimately free up some time for her life outside of the business.
Aider counts more than beans for Mike at Meebz
By connecting Aider with Alexa, Meebz Coffee can get meaningful information from voice commands as he sets up for the morning rush – killing two birds with one stone.
Designing a customer driven future with AI.
Kallol Datta and his team at Spark wanted to create frictionless customer experiences and are using Machine Learning and AI to understand their customers better and enable data-driven decision making.
Orbica - Geospatial AI to see how councils will spend rates.
Christchurch-based location data company Orbica’s innovative solution combining 3D geospatial datasets and artificial intelligence to understand the world around us.
Cantabrians can now see with the click of a mouse how Environment Canterbury (ECan) proposes to collect and spend regional rates.
Driving Change and Sustainability in the Transport Sector
New Zealand company Ohmio Automotion wants to revolutionise urban and hyper-local transport with its self-driving electric shuttles which uses artificial intelligence to navigate.
Machine Learning to Boost Sustainable Farming Apps.
A New Zealand cloud-based software developer providing irrigation advice to farmers plans to strengthen its capabilities using machine learning.
Grape Expectations: Putting AI to Work in the Vineyard.
Lincoln Agritech, a research and development company owned by Lincoln University, is developing an AI solution which can make early-season predictions of vineyard harvests.